Your privacy matters to pisotalpak. This Privacy Policy explains what personal data we collect when you use our platform, why we collect it, how it is used and stored, and what rights you have over your own information as a player in the Philippines.
These cards give you a quick overview of our data practices. The full policy below contains the complete details — please read it thoroughly.
pisotalpak collects personal data that is necessary to operate the platform, process PHP transactions, verify player identities, and meet legal obligations. We don't collect data beyond what serves a clear purpose.
All personal and financial data on pisotalpak is protected using SSL encryption and stored on secured servers. Access to player data is restricted to authorised personnel with a legitimate need.
pisotalpak does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Data shared with service providers is limited to what they need to deliver their function.
Identity documents submitted for KYC verification are processed solely for the purpose of confirming your identity and age. This data is handled with strict access controls and is not used for any purpose beyond verification.
As a pisotalpak player, you have the right to access, correct, and in certain circumstances request the deletion of your personal data. You can also ask for a copy of the data we hold about you.
pisotalpak operates for players in the Philippines. Our data practices are designed with the Philippine context in mind, including the use of local payment channel information processed in Philippine Peso.
This Privacy Policy applies to all personal data processed by pisotalpak in connection with your use of the platform, including the website and mobile application. It covers data collected during account registration, identity verification, gaming activity, financial transactions, and customer support interactions.
By registering an account on pisotalpak, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms and Conditions, which govern your use of the platform.
The personal data pisotalpak collects falls into the following categories:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality |
| Contact Data | Mobile number, email address, home address in the Philippines |
| Verification Data | Copies of government-issued ID documents submitted for KYC, selfie verification images |
| Financial Data | Bank account details used for PHP deposits and withdrawals, transaction history, account balance records |
| Gaming Activity Data | Bet history, game session records, wager amounts, win/loss records |
| Technical Data | IP address, device type, browser type, operating system, session timestamps |
| Communication Data | Support enquiries, chat transcripts, emails sent to pisotalpak |
We do not collect sensitive personal data such as health information, religious beliefs, or political views unless specifically required by law in a particular circumstance.
pisotalpak collects your data through the following channels:
Your personal data is used only for purposes that have a legitimate basis. The main purposes are:
We do not use your personal data for automated decision-making that produces significant legal effects without human oversight.
pisotalpak retains your personal data for as long as your account is active and for a reasonable period after account closure, to meet legal, audit, and dispute resolution obligations.
Financial transaction records and KYC documentation are retained for the periods required under applicable legal and compliance obligations. Gaming activity data is retained to support responsible gaming monitoring, dispute resolution, and regulatory compliance.
When data is no longer needed and retention is not legally required, it is deleted or anonymised in accordance with our internal data handling procedures.
pisotalpak applies industry-standard technical and organisational measures to protect your personal data. These include:
While we take data security seriously, no online system can guarantee absolute protection. If you suspect your pisotalpak account has been accessed without your authorisation, contact our support team immediately.
As a pisotalpak player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] from the email address registered to your account.
You can request a copy of the personal data pisotalpak holds about you, including your account information and transaction records.
If any personal data we hold about you is inaccurate or incomplete, you can request that it be corrected or updated.
In certain circumstances, you can request the deletion of your personal data. This right is subject to legal retention obligations that may apply to specific data categories.
You can request a copy of your personal data in a structured, machine-readable format where technically feasible.
You can object to certain uses of your personal data, including use for analytics or profiling purposes beyond what is required for platform operation.
In some circumstances you can request that we limit how your data is used while a concern or dispute is being investigated.
pisotalpak is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. Age verification is a required step in the account registration and KYC process.
If we become aware that personal data has been collected from an individual under the minimum age, that account will be closed and the data deleted in accordance with our data handling procedures. If you believe an underage person has registered on pisotalpak, contact us at [email protected].
pisotalpak may update this Privacy Policy from time to time as the platform evolves or in response to changes in applicable law. When material changes are made, the "Last updated" date at the top of this page will be revised.
For significant changes, we may also notify registered players via email or an in-platform notification. Your continued use of pisotalpak after any update constitutes acceptance of the revised Privacy Policy. We recommend checking this page periodically.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal data is handled, contact the pisotalpak support team:
Include your registered account email address and a clear description of your request. We aim to respond to data-related requests within a reasonable timeframe. For general platform questions, the FAQ page covers the most common queries.
Now that you know how we handle your data, you can register with confidence. Create a free account, complete your KYC verification, and access live casino, sports betting, slots, and eBingo — all in PHP, all from one account. Players must be 21 or older.